Shipping policy

🚚 Sherpa Treats Shipping Policy

At Sherpa Treats, we want to make sure your pup gets their favorite chews as quickly and safely as possible. Here’s how our shipping works:

  • Processing Time: Orders are processed within 1–2 business days after purchase.

  • Shipping Time: Standard delivery usually takes 3–7 business days depending on your location.

  • Shipping Rates:

    • Free shipping on all orders over $100.

    • Flat-rate shipping of $10.00 on orders under $50.

  • Tracking: Once your order ships, you’ll receive a tracking number so you can follow your treats every step of the way.

  • Locations: We currently ship across Australia.

  • Delays: While we do our best to get your order to you on time, please allow for extra time during holidays or unforeseen carrier delays.

🐾 Our Promise: We’re committed to delivering healthy, long-lasting chews straight from the Himalayas to your doorstep—so your pup never misses treat time!